Create Your First Project
Start adding your projects to your portfolio. Click on "Manage Projects" to get started
Project type
Corporate Training, Microlearning
Date
May 2025
Location
Hot Arizona
This project is a microlearning performance support resource designed to help employees effectively manage workplace conflict and de-escalate tense customer interactions. The infographic integrates adult learning principles and visual design strategies to present actionable techniques in a concise, accessible format.
The design emphasizes cognitive load reduction, color-coded content organization, and practical job-aid structure to support real-time application in professional environments. This resource is intended for customer-facing staff, team leaders, and new hires seeking structured conflict resolution strategies.